Privacy Policy

Last updated: May 2026

Arraial Empolgante Unipessoal Lda ("we", "us") operates Sergio Mata Tours. This policy explains how we handle personal data when you contact us or submit a booking request.

Data we collect

• Name, email address and phone number when you use the booking form or email us.
• Tour preferences, travel dates and messages you send voluntarily.
• Basic technical data (IP address, browser type) in server logs when you visit this website.

How we use data

To respond to inquiries, confirm bookings, provide tour services and comply with legal obligations. We do not sell your data.

Legal basis (GDPR)

Processing is based on contract preparation (Art. 6(1)(b) GDPR) and legitimate interest in operating our business (Art. 6(1)(f) GDPR).

Retention

Booking correspondence is kept for up to 6 years for tax and dispute resolution purposes, then deleted.

Your rights

You may request access, correction, deletion or restriction by emailing [email protected]. You may lodge a complaint with CNPD (Portugal).

Third parties

TripAdvisor widgets load content from TripAdvisor LLC. Booking requests are forwarded to the tour operator via Telegram. Review third-party privacy policies when interacting with embedded widgets.